Features

Sponsored Round-the-clock customer support could be the difference between success and failure in the event of IT disruption

Budding entrepreneurs need reliable connectivity to take advantage of social media and e-commerce

Sponsored Unstructured data is increasingly seen as the pathway to success in the generative AI boom but, while it can be simplified through automation, there are some obstacles to overcome

Industry Insights In an ever-shifting technological landscape, traditional Managed Service Providers (MSPs) may not cut it anymore. Discover why businesses are turning to niche providers for agile, adaptable network solutions

Case study In its organization-wide adoption of Microsoft’s AI tool, Barnsley Council hopes it can save its social workers hours spent on admin that could be better spent serving the community

In-depth Both machine learning and data science are fields that extract insights from data, but the methods vary significantly

In-depth Smaller models and liquid networks are some reasons to be excited about AI, but leaders will have to keep track of AI risks and emissions

In-depth As IT leaders evaluate the risks and rewards of chatbots in customer service, user experience will have to be balanced against potential productivity gains

In-depth As malicious software becomes increasingly difficult to detect, businesses must act to counter the stealthy malware threat

In-depth As business leaders look to encourage new approaches, combined DevOps teams provide a route forward – but talent shortages and teething issues can hamper progress